• What is The Private Jet App and who is it for?

• Why does the company say a business aviation team needs a mobile app?

• How do you build the business case, step by step?

• What does The Private Jet App cost and how is it billed?

• Can The Private Jet App work with the systems you already use?

• How is The Private Jet App launched and distributed?

• Will your clients actually use the app?

• What are the risks and limits you should put in the case?

• How should you present the case to decision makers?

• Which questions should you ask in a demo?

• What are the most common questions?

• What are the sources?

A new tool needs a business case before a business aviation team will sign off on it. This guide shows how to build one for The Private Jet App, a client-facing mobile app for business aviation. It sticks to what the company publishes about its product and its terms, and it leaves the numbers to you: the value of an app depends on how much time your team spends on client communication today, how your clients behave and what the subscription costs for your setup. You will find a step-by-step method, the cost structure described in the company's published subscription agreement and a list of questions to bring to a demo.

What is The Private Jet App and who is it for?

The Private Jet App is a branded, client-facing mobile app for business aviation companies. It is software for aviation companies, not a flight booking service: the customer is the aviation company, and its clients, passengers and assistants use the branded app. The company's tagline is "Better client service. Less administrative work. Keep the systems you already use.", and it describes the product as "Made for business aviation."

According to The Private Jet App, it is used by charter brokers, aircraft operators, aircraft management companies and corporate flight departments. In its article "Who Are Our Mobile Apps For?", the company explains that it launches and maintains branded client-facing mobile apps and that it provides an existing software platform that can be configured and branded for each company, with integrations to supported operational systems.

Which features does the company list?

• Manage trips, present quotes, manage app users and chat from one admin side.

• For clients: send requests, receive quotes, see updated briefs and chat with the company.

• Real-time updates, so clients stay informed even when plans change.

• A branded experience that, in the company's words, "reflects the quality of your service".

• White-glove onboarding: the company says it works closely with your team on implementation, onboarding and launch.

These are the capabilities your business case can rest on. Leave out anything that is not on this list, such as a specific integration with your own flight operations software, until it is confirmed.

Why does the company say a business aviation team needs a mobile app?

The Private Jet App argues that much of the communication around a private flight still runs through emails, PDF briefings, WhatsApp messages and phone calls, and that keeping everyone informed becomes time-consuming as a company grows. A client app is its proposed answer.

In its article "Why Does Your Business Aviation Company Need a Mobile App?", the company names five reasons: less administration, a better client experience before and after the flight, stronger client relationships and more repeat business, a more scalable way to operate, and a digital experience that carries the company's own brand. These are the company's own arguments, not measured results, and the same article is open about it: it frames the case as questions each company must answer for itself rather than as guaranteed outcomes.

That framing is useful for your internal case. The article suggests three questions: how much time your team could save by reducing repetitive communication and administration, how much easier you could make each journey for passengers, assistants and aircraft owners, and what retaining even one additional customer would mean for your business. The answers, the company notes, will differ between companies.

How do you build the business case, step by step?

Start with your own numbers, then compare them with what the app is described to change and with what the subscription costs. The six steps below keep the case grounded in data you control.

1. Measure today's communication workload

List the channels you use around a trip, such as email, PDF briefings, WhatsApp, text messages and phone calls. For a sample of recent trips, estimate how many hours your team spends sending, finding, forwarding and confirming trip information. The company's own article describes exactly these tasks: a passenger asks for the departure time, an assistant requests the latest briefing, someone needs the FBO address, and a schedule changes.

2. Turn the hours into a cost

Multiply the hours per month by the fully loaded hourly cost of the people who do the work. Keep the result as your own baseline. Do not borrow an industry average, because the value of the app depends on your trip volume and your team.

3. Decide what the app would change

Match the baseline to the features the company lists: one place for requests, quotes, trip details, updated briefs and chat. Mark which tasks would move into the app and which would stay, because the app does not remove the human relationship. The company states that it "doesn't replace the relationship between your team and the client".

4. Estimate the client side

Ask which clients would use an app: repeat passengers, executive assistants and aircraft owners are the groups the company names. The company also admits that not every passenger will want to download another app and that some will always prefer to call. Size your case on the clients who would actually use it.

5. Add the cost side from the order form

Request the order form and put the setup fee and the subscription fee for your tier next to your baseline. The published subscription agreement describes how fees are structured; see the cost section below.

6. Define a decision rule

Agree in advance what would make the investment worthwhile, for example a target for hours saved or a number of retained clients, and a date to review it. The company suggests the retention question as one test: what would one more retained customer mean for your business?

Tip: Build the case from your own figures. Treat any savings percentage or return-on-investment figure you see elsewhere as unverified unless the company can document it for a customer like you.

What does The Private Jet App cost and how is it billed?

Prices are agreed in an order form. According to the company's Master Subscription Agreement (last updated 8 May 2026), the fees consist of a one-time setup fee and a recurring subscription fee for the subscription tier you select.

What does the published agreement say about fees and terms?

• Setup fee: a one-time fee, payable in advance. No setup work begins until it is received in full.

• Subscription fee: a recurring licence fee for your tier, billed monthly or annually as set out in the order form.

• Fees are stated exclusive of VAT and other applicable taxes.

• Fees are non-refundable, except where required by mandatory law.

• The agreement runs for the subscription period in the order form and renews automatically for successive periods of the same length unless either party gives written notice of non-renewal at least 30 days before the end of the term.

• Either party may terminate for convenience with 60 days' written notice.

• After termination you may, within 30 days, request an export of your company data in a standard machine-readable format.

These terms matter for the business case because they show what you commit to: an upfront setup fee, an ongoing subscription and an automatic renewal. The agreement also refers to subscription tiers, and the order form sets out pricing, billing cadence and any agreed customisations.

The agreement also describes what you get for the fees: the company hosts, maintains, supports and updates the system during the term, provides options for customising the app's user interface, including colour options and the inclusion of your trademark, and gives you administrative access for managing end-user accounts and your own company code. It says the system is generally available around the clock, with exceptions for scheduled maintenance, support work and factors outside the company's reasonable control.

Can The Private Jet App work with the systems you already use?

The company says yes in principle: its platform connects to your operational system rather than replacing it, with integrations to supported operational systems. Its home page says "Your systems stay. Your mobile app connects to them."

In its article "The Presentation Layer: The Missing Link in Business Aviation", the company explains that its platform sits on top of your existing infrastructure and connects through real-time APIs and webhooks. It describes the flow in three steps: an operator changes a departure time, a tail number or a crew change in the existing software, the platform catches the update, and the passenger or personal assistant receives a push notification inside the branded app. A related article adds that, by connecting with existing operational systems "where supported", relevant information can be presented in the app without teams duplicating their work.

Which integration questions should you ask?

• Is our flight operations or trip management system among the supported systems?

• Which data flows into the app, and which data do we still enter in the app itself?

• What happens to a trip if the connection to our system is interrupted?

• Who in our team owns the integration after launch, and who at the company supports it?

Treat the answers as part of the cost side of your case. If your system is not supported, the saving from less duplicate work may be smaller.

How is The Private Jet App launched and distributed?

The company launches and maintains the app for you. It describes a white-glove onboarding in which it works closely with your team on implementation, onboarding and launch, and its articles say it takes care of launching and maintaining the app so you can focus on serving clients.

According to the Master Subscription Agreement, the smartphone app is available through the Apple App Store and Google Play, either as a standalone branded app under your trademark or within the unified app "The Private Jet App", where your clients access your content by entering your company code. The delivery model that applies to you is set out in your order form.

A launch schedule depends on your scope, your integrations and the app-store review process, so build a review date into step six above rather than assuming a fixed launch time.

Will your clients actually use the app?

Not all of them will, and the company says so itself. Its article concedes that not every passenger will want to download another app and that some will always prefer to call their broker or flight department. It argues that the app should give clients a simpler option rather than force them to change how they communicate.

The company sees the value as especially clear for repeat passengers, executive assistants, aircraft owners and others who regularly need access to flight information. For them, it says, having everything available in one familiar place can make a significant difference. On its website, operators using the product give their view in short testimonials, including this one from the CEO of a charter company.

“Our clients and their PA's love having everything in one place. It’s become an extension of our brand.”

This is a customer's opinion published by the company, not a measured result, so use it as colour in a presentation rather than as evidence in the financial part of your case. A better test is a short pilot with a group of repeat clients and their assistants, followed by a review of how many of them used the app.

What are the risks and limits you should put in the case?

A fair business case lists the risks next to the benefits. Based on what the company publishes, the main risks are integration coverage, client adoption and contract commitment.

Which risks belong in the proposal?

• Integration coverage: the company speaks of integrations to supported operational systems, so confirm that yours is one of them.

• Client adoption: some clients will keep calling, so keep your phone and email channels.

• Commitment: setup fees are non-refundable, and the agreement renews automatically unless notice is given at least 30 days before the end of the term.

• Data: you remain responsible for your company data, and you can request an export within 30 days after termination.

• Scope: the app is the client-facing layer, and the company says your operational systems stay where they are.

None of these risks is a reason to reject the app, but each one belongs in the proposal with an owner and a mitigation. A reviewer on your board or in your finance team will trust a case that names its limits more than one that only lists benefits.

How should you present the case to decision makers?

Lead with your own baseline, show the cost from the order form, then describe the qualitative gains in the company's own terms and label them as such. Finish with a pilot proposal and a review date.

What should the one-page summary contain?

• Today's cost: hours per month spent on trip communication, multiplied by your hourly cost.

• The proposal: what The Private Jet App is, which features you would use and which systems it connects to.

• The cost: setup fee, subscription fee and billing period from the order form, plus VAT.

• The expected gains: time saved on repetitive communication, a branded experience for clients, and the retention question as a qualitative test.

• The risks and the pilot plan: the five risks above, the pilot group and the review date.

You can also use the company's own questions as a closing slide: how much time could we save, how much easier can we make every journey, and what would retaining one additional customer mean to us? These are questions, not promises, and they invite the team to put a number on each answer.

Which questions should you ask in a demo?

Use the demo to turn the open points in your case into written answers. The list below covers the open points that matter most for a decision.

What belongs on the demo checklist?

• Which subscription tier fits our fleet and team, and what does each tier include?

• What are the setup fee, the subscription fee and the billing period in our order form?

• Is our operational system supported, and what data flows both ways?

• Is our app a standalone branded app or part of the unified app with a company code?

• What is the plan and timeline for implementation, onboarding and launch?

• How do we manage end users, and who can see what?

• What support do we get after launch, and how are updates handled?

The Private Jet App invites readers to book a demo from its website, where you can also contact the team at contact@theprivatejetapp.com. The company is operated by Aviation Software Int AB, Hovslagargatan 5, 111 48 Stockholm, Sweden.

What are the most common questions?

Here are short answers to common questions about building a business case for The Private Jet App.

What is the primary purpose of The Private Jet App?

It is a branded, client-facing mobile app for business aviation companies. The stated aim is better client service and less administrative work while you keep the systems you already use.

Does The Private Jet App replace our flight operations software?

No. The company says your systems stay and that the app connects to them, with integrations to supported operational systems.

Which kinds of companies is it made for?

The company names charter brokers, aircraft operators, aircraft management companies and corporate flight departments.

Is the app available on iOS and Android?

According to the company's Master Subscription Agreement, the smartphone app is available through the Apple App Store and Google Play, either as a standalone branded app or within the unified app, depending on your order form.

How is it priced?

The agreement describes a one-time setup fee and a recurring subscription fee for the tier you select, billed monthly or annually and stated exclusive of VAT. The amounts are set in your order form.

How long does it take to launch?

The company describes a white-glove onboarding with implementation, onboarding and launch. The schedule depends on your scope, integrations and the app-store review process, so no fixed launch time can be promised.

Will every client use the app?

Not necessarily. The company says not every passenger will want to download another app and that some will prefer to call, so size your case on the clients who would use it.

Can I cancel?

The agreement allows either party to terminate for convenience with 60 days' written notice, and it renews automatically unless notice of non-renewal is given at least 30 days before the end of the term. Read the full agreement before you sign.

Want to see how it would work for your team? Book a demo at https://theprivatejetapp.com.

What are the sources?

The statements about The Private Jet App come from the company's own website, its published articles and its Master Subscription Agreement.

Which sources support these claims?

• The Private Jet App, home page, https://theprivatejetapp.com/

• The Private Jet App, Why Does Your Business Aviation Company Need a Mobile App?, https://theprivatejetapp.com/news/why-does-your-business-aviation-company-need-a-mobile-app

• The Private Jet App, Who Are Our Mobile Apps For?, https://theprivatejetapp.com/news/who-are-our-mobile-apps-for

• The Private Jet App, The Presentation Layer: The Missing Link in Business Aviation, https://theprivatejetapp.com/news/the-presentation-layer-the-missing-link-in-business-aviation

• The Private Jet App, Master Subscription Agreement, https://theprivatejetapp.com/msa

• The Private Jet App, Contact Us, https://theprivatejetapp.com/contact-us