MASTER SUBSCRIPTION AGREEMENT
The Private Jet App Platform
Last updated: 8 May 2026
By accessing, using, or continuing to use the platform, you agree to be bound by this Agreement. If you do not agree, you must stop using the platform immediately.
This Master Subscription Agreement (the “Agreement”) governs your access to and use of the Charter App System provided by Aviation Software Int AB (“Aviation Software”, “we”, “us” or “our”). By signing an Order Form that references this Agreement, or by accessing or using the platform, you (“Company”, “you” or “your”) agree to these terms.
1. Background
Aviation Software owns (or is the licensee of) a charter app system comprising (i) a smartphone application for end users available via the Apple App Store and Google Play, and (ii) an admin web application together with a cloud-based server platform for the administration of flight bookings and related services that, via an API, accesses and mirrors customer data (the “Charter App System”).
You wish to obtain the right to use the Charter App System within your business, and Aviation Software is willing to furnish it as a non-exclusive subscription-based service on the terms set out below.
2. Definitions
“App” — the smartphone application of the Charter App System made available to End Users either (a) as a standalone branded application distributed via the Apple App Store and Google Play under your Trademark, or (b) within our unified application “The Private Jet App,” where End Users access your content by entering your Company Code, in each case as updated from time to time. The delivery model applicable to your subscription is set out in your Order Form.
“Charter App System” — the system described in §1, as updated from time to time.
“Company Code” — the unique identifier assigned to your company.
“Company Data” — the flights, aircraft (Tails), itineraries and other content, software and third-party data accessed, stored or submitted by you or your End Users when using the Charter App System.
“Confidential Information” — the terms of this Agreement and all technical, commercial and other non-public information of Aviation Software, excluding information that is publicly available, lawfully in your possession, or required to be disclosed by law.
“End User(s)” — your customers, contractors and/or employees who download and use the App.
“IPR” — all intellectual property rights including patents, copyrights, trademarks, trade secrets, designs, databases and related rights, whether registered or not.
“License Fees” — the Setup Fee and Subscription Fee as described in §6.
“Order Form” — the order document executed by you and Aviation Software that sets out the specific commercial terms for your subscription, including pricing, billing cadence, and any agreed customisations.
“Subscription Tier(s)” — the levels of subscription plans offered from time to time. Current tiers are available on the pricing page at theprivatejetapp.com.
“Tail(s)” — an individual aircraft within your fleet.
“Trademark” — your trademarks, service marks, trade names, logos, symbols and other proprietary marks.
“User Agreement” — a written agreement between you and each End User regarding their use of the App, containing terms no less protective of Aviation Software’s IPR than those set out in this Agreement.
3. License Grant and Limitations
3.1 Subject to your payment of the applicable fees and your compliance with this Agreement, Aviation Software grants you a limited, non-exclusive, non-assignable, worldwide licence to use the Charter App System within your business activities during the Term (the “License”).
3.2 The License includes a right to sublicense End Users to use and install the App pursuant to a User Agreement. You undertake to enter into a User Agreement with each End User in accordance with applicable laws before providing them access to the App.
3.3 You agree, and shall ensure each End User agrees, that you and they will not:
use the Charter App System other than in accordance with this Agreement and applicable laws;
copy, transfer, assign, sublicense, rent, lend, dispose of, or modify the App, the Charter App System, or its source code, except to the extent expressly permitted by mandatory law;
create derivative works based on any part of the Charter App System; or
use the Charter App System to build a similar or competitive product or service.
4. Aviation Software’s Obligations
4.1 Aviation Software shall host, maintain, support and update the Charter App System during the Term. We may update or modify the Charter App System in our sole discretion to comply with legal requirements or as is otherwise commercially reasonable.
4.2 Aviation Software will provide you with: (i) options for customisation of the App user interface, including colour options and the inclusion of your Trademark; (ii) administrative access for managing End User accounts; and (iii) your Company Code.
5. Customer Data
5.1 Aviation Software will maintain administrative, physical and technical safeguards for the security and integrity of the Charter App System and your Company Data.
5.2 You retain all rights in your Company Data and are solely responsible for it. You represent and warrant that you have the right to make Company Data available via the Charter App System and that such use does not violate any applicable law or third-party right.
5.3 Aviation Software assumes no liability for: (a) Company Data transmitted or viewed using the Charter App System; (b) errors or omissions in Company Data; or (c) any loss or damage resulting from the use of, access to, or denial of access to Company Data.
5.4 On termination of this Agreement you may, within 30 days, request an export of your Company Data in a standard machine-readable format. Aviation Software is not obligated to retain or provide Company Data after that period.
6. Payment
6.1 Access to the Charter App System requires payment of the following fees (together, the “License Fees”), as set out in your Order Form:
Setup Fee — a one-time fee, payable in advance. No setup work begins until the Setup Fee is received in full.
Subscription Fee — a recurring licence fee for the Subscription Tier you select, billed monthly or annually as set out in the Order Form.
6.2 Aviation Software issues invoices via Fortnox AB. Invoices are payable within fourteen (10) days of the invoice date by bank transfer to the account specified on the invoice, unless a different cadence or payment term is agreed in the Order Form.
6.3 The Subscription Fee for the first billing period is invoiced once setup is complete and the platform has been made available to you. Each subsequent Subscription Fee is invoiced in advance of the billing period to which it relates.
6.4 All License Fees are stated exclusive of VAT and any other applicable taxes, which will be added where required.
6.5 All License Fees are non-refundable, except where required by mandatory law.
6.6 Aviation Software is entitled to charge interest on overdue payments in accordance with the Swedish Interest Act (1975:635) (Sw. räntelagen).
6.7 In the event of non-payment beyond fourteen (10) days after the invoice due date, Aviation Software may suspend access to the Charter App System on ten (10) days’ prior written notice and, if non-payment continues, terminate this Agreement in accordance with §8.
7. Availability and Support
7.1 The Charter App System is generally available 24/7, with the exception of interruptions due to scheduled maintenance, support work, or factors outside Aviation Software’s reasonable control.
7.2 Aviation Software will provide bug fixes and updates as necessary to maintain the proper functioning of the Charter App System and will use reasonable efforts to provide advance notice of scheduled maintenance.
7.3 You are responsible for providing first-line support to your End Users for use of the App.
8. Term and Termination
8.1 This Agreement commences on the start date set out in your Order Form (or, if no Order Form is in place, the date you first access the Charter App System) and continues for the Subscription Period set out in the Order Form (the “Initial Term”).
8.2 At the end of the Initial Term, the Agreement renews automatically for successive periods equal to the Initial Term (each a “Renewal Term”), unless either party gives written notice of non-renewal at least thirty (30) days before the end of the then-current term.
8.3 Either party may terminate this Agreement for convenience by providing sixty (60) days’ prior written notice.
8.4 Either party may terminate this Agreement immediately on written notice if the other party:
commits a material breach of this Agreement and fails to remedy it within fifteen (15) days of receiving written notice; or
becomes insolvent, enters into liquidation, or has a receiver, trustee or administrator appointed.
8.5 Aviation Software may, in addition, terminate this Agreement on sixty (60) days’ prior written notice if Aviation Software ceases to have the right to provide the Charter App System or if Aviation Software undergoes a change of control. In such cases, Aviation Software will use reasonable efforts to assist with an orderly transition.
8.6 Aviation Software may suspend access without notice if your use poses an immediate security risk, is fraudulent, or is required to be suspended by legal mandate.
8.7 On termination of this Agreement: (i) the License immediately ceases and you must stop using the Charter App System; (ii) §5.4 (data export) applies; and (iii) sections that by their nature should survive (including §§5, 9, 10, 11, 12, and 14) will survive.
9. Intellectual Property Rights
9.1 Aviation Software owns and retains all right, title and interest, including all IPR, in and to the Charter App System. This Agreement does not transfer any ownership to you.
9.2 You grant Aviation Software:
a limited right to use your Trademarks in the App to the extent reasonably required to fulfil our obligations under this Agreement;
a perpetual, irrevocable, royalty-free right to use any feedback, suggestions or feature requests you provide in relation to the Charter App System; and
a non-exclusive, royalty-free right to use your name, logo and Trademark to identify you as a customer of the Charter App System in our marketing materials, website and presentations, unless you notify us in writing that you do not consent to such use.
9.3 Any custom functionality or features developed specifically for or with you remain the sole property of Aviation Software, and Aviation Software may offer them to other clients without restriction. Custom development may be governed by a separate Statement of Work, which will categorise the work as either an “Exclusive Development” (exclusive use for an agreed period in exchange for a fee) or “Roadmap Prioritisation” (priority development for a fee, with Aviation Software retaining the right to offer the feature to other clients).
10. Confidentiality
You agree not to use or disclose to any third party any Confidential Information regarding Aviation Software’s business, research or products (including the Charter App System) obtained under this Agreement. This obligation survives termination.
11. Limitations of Liability
11.1 Except for breach of §3 (License Grant and Limitations), each party is liable only for direct damages caused to the other as a result of breach of contract.
11.2 Aviation Software shall not be liable for any special, punitive, consequential or indirect damages or losses, including loss of profit or revenue, loss of goodwill, loss of business, loss of opportunity, missed flights, or other financial losses.
11.3 Aviation Software’s total liability under or in relation to this Agreement is limited to the License Fees paid by you in the six (6) months preceding the event giving rise to the claim. This limitation does not apply to damages resulting from Aviation Software’s gross negligence or wilful misconduct.
12. No Warranties
12.1 The Charter App System is licensed on an “as-is” basis. Aviation Software does not provide any warranty as to its function or use, whether express, implied or otherwise.
12.2 Aviation Software assumes no liability for the correctness or completeness of third-party services or data processed via the Charter App System and provides no warranty, liability or support for any third-party services.
12.3 Aviation Software is liable to you only for its obligations under this Agreement. You assume the risk as to the quality and performance of the Charter App System in relation to your End Users.
13. Data Protection (Data Processing Addendum)
13.1 Compliance. Aviation Software processes personal data in accordance with its Privacy Policy, available at theprivatejetapp.com/privacy. To the extent Aviation Software processes personal data on your behalf as a Data Processor, this §13 constitutes a binding Data Processing Agreement (“DPA”).
13.2 Roles and Scope. You act as the Data Controller and Aviation Software acts as the Data Processor. We process personal data (such as names, email addresses, phone numbers, and flight booking information of End Users) solely to provide the Charter App System.
13.3 Processor Obligations. Aviation Software shall:
process personal data only on your documented instructions;
ensure all personnel authorised to process personal data are bound by confidentiality obligations;
implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk;
notify you without undue delay (and in any event within 72 hours) on becoming aware of a personal data breach;
assist you, where reasonably necessary, in responding to data subject requests; and
at your election, delete or return all personal data on termination, unless retention is required by law.
13.4 Sub-processors. You grant Aviation Software general written authorisation to engage sub-processors (such as cloud hosting, email delivery, and payment providers) as necessary to provide the Charter App System. On written request from you, Aviation Software will provide a current list of the sub-processors then engaged. Aviation Software will give reasonable advance notice of any addition or replacement of a sub-processor that processes personal data, during which you may object on reasonable data-protection grounds.
13.5 International Transfers. Aviation Software shall not transfer personal data outside the European Economic Area (EEA) without ensuring appropriate safeguards (such as Standard Contractual Clauses) are in place.
13.6 Termination of DPA. The DPA in this §13 remains in force for the duration of this Agreement. On termination, Aviation Software will, at your election, delete or return all personal data processed on your behalf, unless retention is required by law.
14. General
14.1 Entire Agreement. This Agreement, together with any Order Form executed between the parties, constitutes the entire understanding between the parties and supersedes all prior agreements, negotiations and discussions relating to its subject matter.
14.2 Amendments. Aviation Software may modify this Agreement on at least thirty (30) days’ notice via email or an in-platform notification. Your continued use of the platform after the effective date of the changes constitutes acceptance of the new terms. Updates to the Price List and Subscription Tiers take effect thirty (30) days after written notice.
14.3 Independent Entities. Nothing in this Agreement makes either party an agent, partner or employee of the other. Each party remains an independent entity responsible for its own actions and liabilities.
14.4 Severability. If any provision is found invalid or unenforceable, the parties shall agree on necessary adjustments to preserve the main objectives of the Agreement.
14.5 Waiver. No waiver of any right under this Agreement is effective unless given in writing and signed by the waiving party.
14.6 Governing Law. This Agreement is governed by the laws of Sweden, without giving effect to any conflicts-of-law provisions.
14.7 Dispute Resolution. Any dispute arising out of or in connection with this Agreement shall be finally settled by arbitration administered by the SCC Arbitration Institute (“SCC”) in Stockholm, Sweden. The Rules for Expedited Arbitrations apply unless the SCC determines, having regard to the complexity of the case and the amount in dispute, that the SCC Arbitration Rules apply. Proceedings shall be conducted in English and/or Swedish and kept strictly confidential.
15. Order Form Precedence
In the event of any conflict between the terms of this Agreement and the terms of an executed Order Form, the Order Form prevails to the extent of the conflict, except in respect of §§3 (License Grant and Limitations), 9 (Intellectual Property Rights), 10 (Confidentiality), 11 (Limitations of Liability), 12 (No Warranties), and 14 (General), which prevail over any conflicting Order Form term.
Contact
Aviation Software Int AB
Hovslagargatan 5, 111 48 Stockholm, Sweden
Registered company number: 559436-4639
VAT/TIN: SE559436463901
Email: contact@theprivatejetapp.com
